How can we help?

Search our answers, or pick a topic below.

Popular:

Talk to us your way

Available 24/7 in Dari, Pashto and English.

Talk to a person

Call 333

Free from any ATOMA number, day and night.

Average reply under 45 seconds

Live chat

Ask our assistant, or reach an agent.

Visit a store

SIM swaps, devices and face-to-face help.

Network status: all services normalUpdated 5 minutes agoCheck coverage

Questions and answers

Step 1 of 3

Open Settings → Cellular. Make sure your ATOMA SIM is selected and toggle Airplane Mode off and on.

Is your SIM detected with full bars?

Track a ticket